We are:
Whitstable Twinning Association
A not for profit constituted organisation
c/o 84 Chalkwell Rd, Sittingbourne ME10 2LG
Email: info@whitstabletwinning.co.uk
We are committed to protecting the Privacy of our website visitors and customers.
We only collect the information that we need to carry out the objectives of our organisations. Typically, this may include the following Data:
Your name
Email
Telephone No
Address
Photographs
This information may have been provided by you when;
completed an online form,
completed a membership form,
attended an event in which we have been involved.
during a telephone call.
in an email
on social media
or posted on our website
Data may be collected in a number of ways, including data you provide when completing forms, applying for membership, sending emails or making contact through social media. You may also supply data when speaking with us during visits to events or exhibitions where we are present.
We will use your data to provide you with membership services and to fulfil a contract and our legitimate interest in the proper operation of our organisation and website. Responding to email or written enquiries will also be processed on the same basis.
We may use your data to process payment for membership, events and to fulfil and deliver orders and to keep records of those transactions and to handle queries.
We may send you information relevant to membership and services that you have purchased and about events that you may find interesting.
We may use member’s names and photographs including images of members on our website and in our published newsletters.
If you have purchased goods or services, we need to process that data for the performance of a contract. We also have a legitimate interest in informing you of product and service updates and in keeping proper records and performing as a responsible business.
If you have enquired about products or services on or off line, data may be processed to respond to your enquiry prior to entering into a contract and as a legitimate interest keeping proper records and performing as a responsible business.
If you signed up to receive free or special offers, then you will have been asked and have given your consent and data may be processed to respond to your enquiry as a legitimate interest which will include keeping proper records and performing as a responsible business.
If required by a government authority, we may process data on the grounds of complying with a legal obligation.
If you have purchased goods or services, and providing you have not since opted out of receiving such material, we may send you marketing communication on the lawful grounds of legitimate interest, to grow our business.
We may also send you marketing communication provided we have your explicit consent, and this has not been withdrawn.
The personal information you provide to us may have to be shared with the following third parties.
Other individuals and organisation involved with the running of trips and events which we are promoting as a Twinning Association
Our professional advisors including insurers.
All third parties only have access for specific purposes and are required to respect the security of your data as the law requires.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The Whitstable Twinning Association officers only have access to your personal data on a need to know basis. All data is stored off line on a password protected memory stick.
In the event of a data breach, we have procedures in place to notify you and the appropriate regulator.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
mandated by law, contract, or similar obligations applicable to our business operations;
for preserving, resolving, defending, or enforcing our legal/contractual rights; or
needed to maintain adequate and accurate business and financial records.
Under EU data protection laws, you have a number of rights
The right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, rights in relation to automated decision making and profiling
More details are available at:
Should you wish to exercise any of these rights, or if you have any questions concerning our privacy policy, please email: info@whitstabletwinning.co.uk
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113